Digitize IT Experience with IT Operations Management : ITOM

Create a reliable and hassle-free employee experiences with IT, where the long-term success and viability depend on. Gain visibility into your IT environment, on-premises to cloud, and see the impact of your applications on business services.

Revolutionize and optimize IT

Automate and Optimize IT service operations to resolve issues fast, accelerate innovation in the business, maximize process efficiency in service operations, reduce administration costs, and boost output of service teams.

Drive productivity and delight employees

Empower your IT teams with a holistic view of service and operations data and enable collaboration between using a single, cloud-based IT platform for automation. Your service desk agents make the best possible IT support decisions while allowing employees to resolve incidents 24/7 without agent intervention.

Improve Operational Efficiency

deflecting service requests and reducing call volumes using AI-powered virtual agents; prevent or resolve high-impact incidents with predictive AIOps (a.k.a. AI-Powered Service Operations) that’s unique to ServiceNow.

Digital experience for Agent

Ignite agent productivity with Mobile Agent and AI-assisted recommendations, while deflecting tickets and reducing call volumes with AI-powered virtual agents.

Looking for more info?